Terms and Conditions

  • When you checkout, please make sure you have provided the required information about your dog in the "Dog's Details" box at the bottom of the checkout page.
  • Paying by PayPal will secure your place immediately.
  • Nochex - Nochex is a secure online payment gateway for credit and debit card processing and you don't need a Nochex account to pay via them. When you book using this payment option, please take note of the instructions below:
    After reviewing your order, then subsequently submitting your order, you will be taken to the "Order Complete" page. On that page will be a link to the "Nochex Payment Page" where there are details of how to make your payment and complete your booking.
    Your place on the course will then be confirmed once we have received your payment via Nochex.
  • All puppies attending the Puppy Course must have completed their full course of vaccinations, prior to attending classes.
  • The courses are for dogs of a sound temperament. Dogs who show aggression and/or an adverse reaction to being in close contact with other dogs would be better having a one-to-one session, in the first instance. If you would like Katie to assess your dog, prior to booking onto a course, please contact her.
  • When you come along to classes, make sure that you have plenty of tasty treats with you, that will motivate, reward and positively encourage your dog.
  • If you cancel your booking after paying for the course, and prior to the course starting, you will be entitled to a refund if you cancel at least one week before the course commences (minus a handling/admin fee of £12). Any bookings cancelled within a week of the course start date will be considered on an individual basis.
  • Check/choke chains or prong collars will not be allowed and if your dog is wearing one when you turn up at the training hall you will be asked to remove it immediately. Any other negative/punishment and coercive training aids are also prohibited. Negative/punishment and coercive training methods are also not allowed. All of the equipment, aids and training methods used at Kadarow are positive, rewarding and kind.
  • By agreeing to the Terms and Conditions, you are also agreeing to the following: "I understand that my dog must be on lead at all times (inside and outside the hall), unless instructed otherwise. I understand that my dog must be kept under control by me at all times, and that I am responsible for my dog’s actions whilst on the training premises."